Top Retailtech Solution Providers 2022

Thriving on retail tech, the retail industry is growing closer to the consumer. Technological adaptation has spearheaded the industry, and everything about retail operations and the shopping experience has been changing. Instead of traveling to various shops, spending precious time paying physical visits, dealing with long checkout lines, and traveling back home, consumers can shop from a wide range of products from the comfort of their homes.

Today’s consumers can get the product delivered to their doorstep within a matter of hours or days or a little more. Consumers also have the option to drive to the delivery point to pick up their favourite products. The statistics are pretty promising. Data estimate that by 2023, retail sales will go beyond $29.7 trillion globally. Yet, the current retailers have to cater to a different audience, the techsavvy consumer with high expectations. As a result, retailers face an adherent need to ensure that they exceed customer expectations.

Featured Innovators

Spearheading Innovation Through a Futuristic Approach

Carl Douglas Mcmillon
CEO, Walmart

McMillon had a long stint at Walmart extending beyond three decades. He began as a teenager, wherein his work made him unload trucks for hourly wages. The rest is history, as he later served in senior leadership roles across different business segments at Walmart. It wouldn’t be wrong to state that McMillon has dedicated his life to the retailer. To be specific, his association with Walmart began in 1984. First, he worked as a summer associate.

The next phase saw McMillon as a buyer with the retailer. After finishing his studies, McMillon associated himself with Walmart as an assistant manager at an Oklahoma store. It was in 1991 that he moved to the retailer’s Bentonville headquarters to be a part of the buyer training program. His other roles with Walmart include as a general merchandise manager at Sam’s Club, Walmart’s wholesale store division. The next phase saw him taking an executive position at Walmart, overseeing sporting goods, electronics and toys, besides other sections.

Continuing Successful E-commerce Stint

Anthony Casalena
Founder & CEO, Squarespace Inc.

Initially, Squarespace was built for creating and facilitating blogs. Afterward, the company started e-commerce activities through collaboration with Stripe to receive payments on the credit card. The retail industry has certainly gone well beyond conventional methods. Powered by technology, the industry has overcome many of the impending challenges.

Online shopping offers unparalleled comfort because it can be done anywhere, making it close to anything accessible without having to go out of the home. It empowers retailers to memorize a part approximately as they track persisting client behavior and combine it with information from any other online sources to construct a point-by-point vision of who their prominent clients are and what they need from shopping encounters.

Extending Expertise In Fraud Management

Michael Reitblat
Co-founder & CEO, Forter

Forter is a provider of software as a service that protects online marketplaces and retailers from fraud. Following the pandemic’s e-commerce boom, hackers have begun to alter their methods for retail fraud and abuse. Retail businesses know this trend and invest vast amounts of money and resources in fraud management. Retailers have been a prime target of fraudsters, whether through fake payments, personal checks, cash, return receipt fraud, or in-store credit application fraud.

However, recent years have been harsh on the sector. The reasons vary from economic conditions, market violations, after-effects of the pandemic, and many others. New retailers might not recognize their need for advanced fraud protection until a crisis, like a wave of chargebacks, losing access to their payment processing services, or earning a reputation among customers.

Combining Technology, Open Supply Chains, and Adaptable Economic Framework for Outstanding Logistics Experience

Karl Siebrecht
CEO & Co-founder, Flexe

Flexe extends technologically-powered, omnichannel logistics strategies. The world’s top-rated retailers and brands leverage the firm’s services. Customer satisfaction has gained the utmost importance in the current retail sector. Logistics plays a strategic role in ensuring customer satisfaction. Besides, with a high-end logistics approach, it would be easier for today’s retailers to sustain their organizational goals, such as quick delivery, low prices, and many more.

The retail industry faces consistent competition. Retailers are under pressure to excel at every step of the process of taking products to the consumer. As a result, the possibility of errors is always high. There have been plenty of incidents involving the shipping of the wrong products. The address could be incorrect, or there could be unexpected delays. Retail logistics has the potential to solve such concerns, provided the strategies are wellexecuted. Whether they streamline the logistics processes internally or outsource, retailers have unquestionably financial advantages.

Extending Cloud-powered Solutions for the Retail Industry

Greame Grant
CEO, Tulip

Partnered with Apple and Salesforce, Tulip equips sophisticated retailers to build connections with customers, fulfill orders, checkout purchases, and optimize operations to create the end-to-end experience modern customers expect. Tulip stands out because it prioritizes people. This philosophy is evident in our workplace environment and has a significant impact on the way we develop software.